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"Prime can offer its manufacturing facility to other
players in the market and cut losses''
R.L. Ravichandran, VP (Bus.
Devt. & Mkt), Bajaj Auto
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A CEO
or coo can't pull off major corporate changes himself, unless he
is the chairman and managing director of the company and has at
least half of the board supporting him. Prime's case is pathetic.
It seems the promoters have no fire left in them and have no commitment
to save the company. Vikram Singh uses sound logic in his proposals
and he seems highly convinced about and committed to success. But
the promoters are reluctant to loosen their grip on the company-never
mind that soon they won't have one.
For Singh to be able to turnaround Prime, he
has to get 100 per cent buy-in and support from the board. Failing
that he should walk out. He should be smart enough to find out what
the problem is: do the promoters lack (a) conviction or (b) desire
and commitment. If (a) is true, he can still convince them. If (b)
is true, he should simply call it a day.
There is one more option that Singh can suggest
to the promoters in the interest of saving the organisation. Since
Prime has got a manufacturing facility for two-wheelers, it can
approach the other players in the market and offer its facility
as a captive unit of production. In this process the only thing
that Prime has to sacrifice is its ego. But it can save the existing
facility and cut losses.
There are enough precedents of such an arrangement
around the world and Singh can cite those examples to the board.
After all the idea is to make a turnaround a basket case into a
profitable manufacturing organisation. In this way it will be a
win-win situation, provided that the other dominant players in the
industry believe that Prime has got genuinely good manufacturing
facility with clean books of accounts.
What Prime's board has to understand is this:
when you are suffering from cancer, popping a Crocin won't help.
As things stand, Prime is a sinking ship. Instead of quibbling over
who will take the helm, the promoters should focus on regaining
buoyancy. If that focus and commitment is missing, Singh should
abandon ship.
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"Singh should be replaced
with a less mechanistic CEO-one who will be a part of Prime's
living system"
Mathew Paul, Founder-Director,
Cognan Consulting |
Well,
well. This is a tough one, isn't it? It's just five months since
Singh has joined and he's caused so much damage to Prime. He's 38
years old and, surprisingly, he still thinks linearly.
The core problem is that Singh has treated
Prime like a machine. He has obviously concluded that if he does
what any good mechanic would do with a rundown machine, things will
get back to normal. So, he went ahead and organised a VRS, presented
the owners with some financial restructuring plan, and suggested
a change in the product line.
But Prime isn't a machine, is it? It's made
up of people and is, in the most profound sense, a living system.
Living systems have many imperatives but we'll confine ourselves
to just two here: the imperative to survive and to evolve.
Make no mistake about it: the people who make
up Prime will never want it to die. Singh, who has not enlisted
any of the people in Prime in his first task, should do so to ensure
that the company survives. The people of Prime make up a community
and a community has this propensity to come together when its survival
is at stake.
Within the community, there are two clear groups
whose support Singh should seek: the owners and the workforce. And
yet Singh seem to have done nothing to get them on his side. He
has merely presented them with one fait accompli after another and
that is something that is definitely not expected of him.
For instance, he should have worked jointly
with the owners, represented perhaps by Nikhil, to chart out the
financial re-engineering he thinks is vital. It's possible that
he could have got Nikhil to convince the owners that this was the
only way out, even if it meant a shareholding below 26 per cent.
Tough? Of course. Impossible? Of course not, it's happened in India.
Singh also made a mistake in the way he handled
the people who worked for Prime. He should have convinced the union-the
thread between the management and the employees-that the sale of
the ancillary unit was the only way to save Prime and perhaps the
only way to save jobs.
In the ultimate analysis, Singh's failure was
the failure to build relationships. And, yet, the problem may have
begun with Mehra's decision to hire Singh, a person with no knowledge
of the industry. What kind of credibility would such a person command?
Especially as he would not have to face the consequences of his
decisions.
Assuming that Mehra believed that Singh's successful
stint in his previous company would spell wonders for Prime, he
should have made Singh a partner with one of the owners in the turnaround
exercise. Preferably Nikhil, who would then carry the can when Singh
goes to his BT 20 company. Singh would be in a position to command
the credibility he badly needs.
Given that the damage has already been done,
Singh should be replaced by a less mechanistic CEO-one who will
build relationships and be a part of Prime's living system. And,
this time, Mehra should choose his man very carefully. He should
be someone who already knows the pulse of the industry and has good
track record.
Having done this, the imperative that Prime
will have to evolve, bringing with it issues of culture and values
and mission and branding still remains. But that's another story.
What is crucial now is that Prime manages to turnaround.
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"He must do what he
should have done five months ago. That is, draw up a contract
in black and white''
Preety Kumar, Managing Partner,
Amrop International India |
To
me it seems like a classic case of too much hurry and too little
homework and ambition not balanced with maturity. While Vikram Singh
did make a trip to Prime's Bhopal facility ahead of his decision
to join, it's clear that Singh would have taken up the offer even
otherwise. Consider the alacrity with which he runs through some
important preliminary homework he should have done on the company.
For instance, he should have met the outgoing CEO and found out
more about Prime, its problems; management style of the promoters,
and internal dynamics. But at 38, Singh is a man in a hurry, who
is already looking to head a 'BT 20' company some day soon and,
hence, also his willingness to be a stop-gap CEO.
Having made the cardinal sin of not doing his
homework properly, what is Singh to do now? Should he quit? I don't
think so. Besides the fact that it would be immature to quit in
a huff, he simply hasn't given Prime enough time or effort. The
following could be Singh's way ahead at Prime: First he must do
what he should have done five months ago. That is, draw up a contract
in black and white that spells out the decisions Singh can take
without the board's approval, and the areas where the promoters
or the board would call the shots.
The most important component of this contract
should be the decision-making and approval process. Prime needs
to make a host of vital decisions fast. For instance, the row over
the ancillary division sell-off could have been avoided if Singh,
ahead of his joining, had sat down with the promoters and the union
and worked out a plan with key milestones month-on-month. Similarly,
the issue of conversion of debt into equity and the resulting drop
in promoter stake would have worked out without a hitch if he had
discussed this with the promoters and got a clear mandate on how
far he could go in discussions with the FIs.
The need for clear lines of approval and control
is even greater considering that the promoters have done little
to stop Prime's slide on the five-year-long grease pole. Singh must
take the lead and create a structure that allows Prime to make some
painful decisions quickly and without any hitch. A large part of
Singh's problems are of his own making. Therefore, he must have
a decisive, heart-to-heart talk with the promoters and other stakeholders
and create Prime's future-which, as its CEO, is as much his own.
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