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"Hey," asked
Gandhi, "Is this how the money is being used? Distributing
free bags to everyone?" |
The new economy, the Internet,
the great leap forward? India still has 72,000 villages without
electricity. A thousand Indians share three computers. And a country
of a billion people has no more than 3.7 million Internet subscribers,
which is roughly 8 million net users-still a joke.
But to say the Internet was a bubble is
the easiest thing-and the stupidest. Every revolution in human history
claims its victims, forces them to spend time in that trough of
disillusionment. This is that time, that trough. The Internet in
India, argues Samar Halarnkar in
his forthcoming book, is at about the same stage in history when
George Stephenson fired up the first locomotive, the Rocket, in
the early-nineteenth century.
As in the rest of the world, the dotcom boom
claimed its victims in a country not yet ready. It forced some humility
and accountancy lessons on the garrulous, get-rich-quick kids who
occupied column inches and mugged for the cameras for nearly two
years.
Yet, some of India's dotcom frontiersmen
survive, and grow. Yet, a new bunch of high-tech-but unprofitable-companies
in Bangalore find new multimillion-dollar funding. Yet, we still
struggle to understand why the Internet and the wired world it is
spawning continues to grow. Using the stories of people, cities,
technologies-and a rain tree-Halarnkar whimsically chronicles the
unfolding of a revolution. Exclusive extracts from Nirvana
Under The Rain Tree, to be released
in late April by Books Today.
Who would invest
millions in a company run by essentially brash, young kids, in a
market that barely exists? Pravin Gandhi for one. A precise, wry
man with the manner of a school teacher, Gandhi is a director at
Infinity Investments, a venture capital fund that has Rs 110 crore
available to invest in people like (Vishal) Gondal. The money has
been collected from a slew of investors-mostly from the great Indian
infotech diaspora in Silicon Valley.
"So when will you get money in the bank
from your investments?" I ask.
"I will probably see the first rupee come
back a year from now."
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Nirvana Under The Rain Tree
Stories Of Fortune And Flameouts From India's Internet Revolution
By Samar Halarnkar |
It's still only a hope. The Internet might become
a part of daily life one day, but it might take half a lifetime
-at least. Gandhi, like most angels and VCs, understands this, and
consequently, he wants the companies he's investing in to realise
this. And he's suddenly wary about the god of the World Wide Web.
"Anything completely Internet dependent,"
says Gandhi firmly, "is out of the question."
The pundits say the near future is in the companies
that will help make the Internet easier to use, the pure technology
companies who will help create the tools to truly universalise the
Net. Gondal's idea is still unique, still workable, but for now,
he must continue to use his gaming talents to make money every possible
way.
Despite the Internet shakeout, young hopefuls
still stream in to see Gandhi at his utilitarian cubicle-filled
office in Parel, firmly in Mumbai's old mill lands, a decayed neighbourhood
of rusting textile factories, and the moldy chawls. These crumbling
homes still house the forlorn families of industrial workers. Today
the empty, blackened chimneys, rusting looms and silent burnt-brick
buildings mingle uneasily with the gleaming new glass and concrete
office blocks that sporadically soar up from the old mill lands.
As I get up to leave, Gandhi escorts me out.
Waiting in the lobby is Gondal, called in to discuss staffing, financing-and
the future itself. Should they go ahead with second-round funding?
Should they look at a "strategic alliance"? Should they
simply avoid the hassle of teaching Gondal management and merge
with another company?
As he walks behind me, Gandhi suddenly notices
my sling bag with the logo indiagames.com emblazoned on it.
"Hey!" Gandhi turns to Gondal sternly.
"Is this how the money is being used? Distributing free bags
to everyone?"
Foxed only momentarily, Gondal grins impishly.
"But, sir, this was an investment. He's from the press. We
have to make sure the media are happy, right?"
"And the media are very happy with this."
I show Gandhi the mean-looking, pellet-shooting plastic Colt that
Gondal has given me. Gondal's grin widens further. Gandhi grimaces,
and shakes his head.
His boys, he knows, will be boys.
A portal, it seemed,
was the pathway to the pot of gold. In the first quarter of 2000,
six major portals-indya.com, chaitime.com, eIndia.com, 123India.com
and go4i.com-were funded, and uncountable other web sites cropped
up. The lack of prescience was amazing. Sure, many of the 3,000-odd
web sites set up at the peak of the dot com craze were self-funded.
But nearly 100 of those were given first-round funding by VCs who
simply followed the US-a country where half the population had computers
at home, compared to India's measly five million for a billion people-without
bothering about the specifics.
By the time 2001 rolled in, second-round funding
was becoming a mirage, and each of the six was in serious trouble
across the country. Indya.com was struggling to stay the course,
laden with highly paid talent and an idea whose time had clearly
not come.
Go4i.com, a brainchild of the Hindustan Times
group in Delhi simply folded when it was clear that its burn rate-money
being expended in staying alive-of a couple of crore of rupees a
month, was simply too far removed from the reality of negligible
profits. Like so many dot coms, its salaries made no sense.
I was offered a look at go4i's internal papers.
The annual salary figures were revealing. Chief Marketing Officer:
Rs 19 lakh. Chief of Staff: Rs 16 lakh. Financial controller: Rs
16 lakh. Head of web advertising: Rs 11 lakh. Head of Business Development:
Rs 14 lakh. Chief Human Resources Officer: Rs 19 lakh. Chief Content
Officer: Rs 9 lakh.
With extravagance like this, it wasn't surprising
when the expenditure flow chart for November 2000-probably one of
the dot com's highest spending months-showed that expenses had crossed
Rs 3 crore. The revenues were insignificant.
It couldn't last.
As 2000 drew to a close, the CEO, Piyush Gupta,
put in his papers and returned to his plush job at Citibank. Other
employees were not so lucky. Many left in droves, but some are still
on the job market, trying to find a job that will keep their dignity-not
salaries-intact. Formally, the owner of Hindustan Times, the Bhartias,
pulled the plug within six months of launch, but not before the
dot com had consumed Rs 20 crore. Go4i.com has crumbled to nothing
more than a web site. It's kept alive today for only one reason:
it's there.
Venture capitalists similarly pulled the plug
on the India operations of chaitime.com, a South Asian portal that
started in New York but spread to London and Mumbai, like indya.com
and indiainfo.com, pulling in the cream of Indian marketing and
creative talent on multilakh, even multicrore salaries.
Chaitime.com's problem according to the VCs-mainly
eVentures of Mumbai-was it expanded too much, too fast. True, insiders
say in private comments, but that happened because the VCs told
them too! In the easy come, easy go world of dot coms, details like
this don't really matter.
"It was bleeding badly," an industry
expert recalls hearing from one of the VCs. "So we slit its
throat."
In keeping with
the name, the impeccably maintained building called 'Broadband Hub'
in Bangalore houses three transnational companies working with broadband
Internet technologies. 'Broadband Hub' sits in the old conservative
residential area of Basavangudi-a place where cerebral middle-aged
and retired folk flock to religious discourses, evening lectures
on everything from scientific temper to economic theory, and Carnatic
music recitals-where old rain trees still form magnificent tunnels
of shade.
Amber Networks is helping shape the optical
Internet, where its products will help transform telecommunications
into a new era of communication through the rays of light that now
scream through the fibreoptic cables rapidly replacing old copper
wires. Simply put, if broadband applications are to make a huge
splash on the Internet, then communications companies will need
to continue purchasing optical networking products to make the Web
faster and more robust.
Building the capacious fibreoptic core of the
new, emerging networks is the easy part. The bottlenecks emerge
on its edges where customers link to the network. Amber is developing
an "edge router device" that lends next-generation networks
the speed and reliability they need to move voice and data more
efficiently.
This is something that greatly interests those
who are building the next-generation Internet. So much so that Amber
executives who set out to corral about $60 million in funding, were
inundated with interested investors during the four months they
were raising money. All told, the company was offered more than
$100 million. They settled at taking in $91 million- from investors
that include the US government institutions, investment banks, telecommunications
firms and an electronic maker.
The edge router device market is projected
to be around $22 billion in 2003, up from $ 3.6 billion in 2000.
In April 2001, Amber Networks was named by Red Herrring magazine
in a list of 100 companies that represent the future, companies
that ''despite the downturn are either disrupting existing markets
or creating new ones altogether''.
It's already happening. In a remarkable deal
that bucked the downturn and illuminated the path ahead, Amber Networks
was bought out by Finnish telecom giant Nokia for a comfortable
$421 million in August 2001. Amber's tale is of particular relevance
to the tech sector. If India's Net-dependent companies are to go
beyond their sweathouse-coding rep, they must occupy the myriad
niches made available by the process of communications evolution.
That is just what Amber did with great vision and skill.
For Amber's 230 employees spread across Bangalore
and California, it is a time of celebration. "I'm going to
spend more time with my family, visit India and improve my golf
game."
There is laughter at the other end of the line.
(Sam) Mathan is speaking to me from Fremont,
California, a week after he and his board decided to sell out to
Nokia.
So did living in the time of a tech abyss affect
their decision to make the sale?
"In this time (of the downturn), it was
an irresistible offer," says Mathan frankly. "It's great
for our employees, our shareholders, but it also showed that our
technology was so refined that it fitted in with the future of a
company like Nokia. Without them, our technology could not have
hoped to access the kind of markets it now can."
Amber's windfall is an indicator that all is
well with companies serving the Internet as it continues down what
experts believe are the early stages of its evolutionary path. "What
this deal says is that the opportunity to build the infrastructure
exists in both the wirelines and wireless markets," explains
Mathan, an alumni of Osmania University in Hyderabad. "I think
the world has just cracked the Internet. We are just starting to
stabilise."
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