APRIL 28, 2002
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China's India Inc.
The low cost of doing business and the vast Chinese domestic market have proved an irresistible lure for Indian companies. From Reliance to Infosys; Aurobindo to Essel; and Satyam to DRL, several Indian companies have set up (or are setting up) operations in China. India Inc. rocks in Red China.


Tete-A-Tete With James Hall
He is Accenture's Managing Partner for Technology Business Solutions, and just back from a weeklong trip to China, where he checked out outsourcing opportunities. In India soon after, James Hall spoke to BT's Vinod Mahanta on global outsourcing trends and how India and China stack up.

More Net Specials
 
 
A NICE HOOK
Thanks to Lagaan, Hollywood studios are giving Bollywood a serious look.

Lagaan may have been bowled out on Oscar night, but India's prolific movie industry (some 1,000 films were produced last year) stands to score nevertheless. Aamir Khan's hi-decibel marketing of Lagaan in Hollywood has made big American studios look at Indian movies for funding and distribution opportunities. Says Aditya Shastri, Managing Director, 20th Century Fox India: ''Yes, we would definitely be interested in distribution of quality Hindi films provided they add value to our repertoire and brand.''

  Day Of The Internet Dog
 
  "Exports Is A People's Venture"  
  Come Together, Right Now  
  The Mashobra Muddle  
  Tech World's Little Giant  
  "We Need Better Leadership"  

That will help Bollywood in several ways. One, it will weaken the underworld's clout in the industry and attract ''clean money''. Also, better marketing will prompt the use of better scripts and technology. But there are some preconditions. Points out Vikramjit Roy, Manager, Columbia Tristar Films India: ''Indian producers will need to hone their marketing and pr skills if they want international studios to take them seriously.'' Bollywood, take note.


EXCISE
Punishing The Pariah
Taxing cigarettes is the latest fad among states.

Cigarettes are increasingly injurious to their manufacturers' health. On April 4, 2002, the Delhi government proposed a 20 per cent luxury tax on cigarettes (besides pan masala and gutka), joining the ranks of cigarette-unfriendly states such as Andhra Pradesh, Maharashtra, Gujarat, and West Bengal. Cigarettes, being a concurrent list item, can be taxed by both the states and the Centre, which already taxes cigarettes at between Rs 135-Rs 1,470 per thousand sticks. Delhi's decision could encourage non-taxing states to follow suit. Delhi's tax, to be levied at the first point (either the factory or the distributor), will fetch an estimated Rs 5 crore of the Rs 20 crore additional revenue that the state's 2002-03 budget hopes to generate.


INTERNET SERVICE
Day Of The Internet Dog
Critics sniggered when Satyam Infoway took its cyber cafes national. With internet telephony arriving, it's Satyam that's having the last laugh.

Other Internet Service Providers (ISPs) may be downsizing their cyber café chains, but Satyam Infoway's i-Way is growing. Why? For one, the i-Ways fetch a quarter of Sify's access revenue (25 per cent of about Rs 45 crore) and are also profitable. But the bigger reason of late is the arrival of internet telephony, which makes international calls vastly cheaper. And Sify not just has 700-plus i-Ways spread across 10 cities, but also the best infrastructure in business-a $80-million (Rs 390 crore) backbone that stretches across 53 cities. What it means is that Sify is best placed to cash in on the internet telephony boom. Says R. Ramaraj, CEO, Satyam Infoway: ''It's an incremental source of revenue not likely to make a large difference to our fortunes. But it is a killer application like the e-mail, which will draw many first-time users to the internet. This will favourably impact the bottomline in course of time.''

The i-Way franchisees are grinning from ear to ear. Take for instance Sujatha Sridhar, one of i-Way's earliest franchisees. Her 24-hour cyber café, Sridhar claims, is already making a cash profit of Rs 8,000 a month, but the big growth that was expected to happen only in 30 to 36 months could happen sooner. ''IP telephony will bring booming business to the café,'' declares Sridhar. Sify's Vice President (cyber cafes), V.V. Kannan, is more measured. ''We expect an initial surge and then the business will stabilise, much like an inverted hockey stick.''

Today, the i-Ways have 2 lakh active members. But the numbers are growing by 500-1,000 every day. Inexpensive ''pre-paid'' cards that cost as little as Rs 20 and to-the-minute billing are some of the reasons why i-Ways score over mom-n-pop cyber cafés. But the biggest differentiator is its wireless broadband network (Sify has been provided a frequency spectrum of 5.7 Ghz). At the moment, only 40 per cent of i-Ways are broadband enabled, but Kannan says that by the end of April, all will be on broadband.

But could international long-distance companies like Bharti Telesonic spoil Sify's party? It's a possibility, since rates are set to come down. Says Sunil Mittal, Chairman and Group Managing Director of Bharti Enterprises: ''Today, a call from Delhi to the US costs Rs 41 (per minute), but we expect this to come down drastically by the end of the month. Perhaps even 50 per cent.''

Also, world over, internet telephony accounts for a small percentage of international traffic. With calls getting cheaper, coupled with internet telephony's poor voice quality (the government mandates such a difference), cost will cease to be a great advantage for cyber cafés like i-Way. Still, Ramaraj is not too worried. ''Initially they will try to break the monopoly of vsnl, after that they will focus on returns,'' says he. ''Therefore, ILD pricing will not be a threat for the next few years.'' What then? That's a question Ramaraj will need to figure out.


Q&A
"Exports Is A People's Venture"

Two days after presenting his first five-year export-import policy (2002-07), a relaxed 68-year-old Union Commerce and Industry Minister, Murasoli Maran spoke to BT's on various facets of the Exim Policy. Excerpts from the interview:

What is the main thrust of your new Exim Policy?

The focus this time has been to make exports a ''people's venture''-to ensure that our export policies are no longer inward looking. Therefore, we have involved almost all sections of society-agriculturists, village artisans, people working in handicraft and cottage industries, and IIT graduates who are working in high-tech areas. We have also realised that unless the state governments are made partners in this venture, we can never achieve our objective. So, we have also taken them into confidence.

One of your focus areas is agri exports. But is the Commerce Ministry doing anything to ensure that exporters adhere to the stringent safety standards abroad?

We expect the agri-zones to take care of that. All we are trying to do is to provide certain facilities and the critical infrastructure support to agro exports.

Another thrust area of the policy is the development of small towns of export excellence like Ludhiana (woollen knitwear), Panipat (woollen blankets), and Tirupur (hosiery). What kind of assistance have you planned for them?

We have decided to offer special incentives to these three industrial clusters because we see them as centres of export excellence that can compete with the best in the world with a little assistance. So we are providing them common credit facilities and common services. Infrastructure needs of these clusters will also be taken up on a priority basis.

How does the new Exim policy reduce transaction costs, which continue to be a major impediment in spurring exports?

We are doing everything to cut red tapism and have succeeded to a large extent. For instance, Customs officials have been directed to avoid random checking of exporters' containers. The system of maintaining Duty Entitlement Certificate is also gone. The new eight-digit classification of goods will reduce transaction costs. Thus, we are moving from a situation of doubt and suspicion to one of trust and confidence in our exporters.

You have talked of continuing with the existing schemes including the DEPB scheme, which many experts consider as WTO-incompatible.

DEPB is completely WTO compatible. But we are working out a single scheme that will replace the multiple schemes. This scheme will not only be transparent, easy to administer, but will also ensure that the exporters get back their money on time.

Other than cheap funds, what additional benefits can the exporter hope to draw from the overseas banking units set up in the Special Economic Zones?

It is a path-breaking move that will help exporters and also ensure that SEZs become the magnet to attract foreign direct investment into the country.


Time to set the sparks flying

ASSOCIATION
Come Together, Right Now
An embattled electrical industry comes up with a four-point agenda to boost exports.

Last year, the 400-odd members (including L&T) of the Indian Electrical & Electronics Manufacturers Association (IEEMA) produced goods worth Rs 40,000 crore. Yet, their exports were negligible. Now, the association wants to rally its members together to become globally competitive. It has unveiled a four-point competitive agenda that sets a target of Rs 5,000 crore in exports by 2003. The action plan includes: building up the Made-In-India brand in focus countries; enhancing product development to meet global standards in terms of safety and energy efficiency; cost-cutting without compromising on quality; and, interacting with the government. Says V.P. Mahendru, ieema's President: ''We need to pool our interests to beat global competition.'' As long as it works, nobody will complain.


THE MASHOBRA MUDDLE
The battle for Mashobra's prized hotel, Wild Flower, is far from over.

It's over, it's not. The much publicised spat between the government of Himachal Pradesh and East India Hotels (EIH) over the historic Wild Flower Hotel in Mashobra (Himachal Pradesh) has both the players playing a cat and mouse game. EIH officials insist the issue is settled, but the state government-which is accusing the former of trying to elbow it out of the JV by inflating the project cost from Rs 40 crore to Rs 100 crore-insists it's not. ''The management of the hotel is with us,'' maintains Ashok Thakur, the state's tourism secretary. ''We control the property, operations, staff and functioning of the hotel,'' rebuts Raman Khanna, General Manager (Development), EIH. (The update on this prolonged battle is that both the parties are trying for an out-of-court settlement.)

On March 11, the government sealed the company secretary's office in the resort, following it up two days later with a takeover bid with the help of local police. On EIH's petition, a status quo was ordered till March 18, 2002, by the Company Law Board. Meanwhile, EIH started running the hotel that remained closed for four days before starting normal operations again. The hotel had two front offices: one manned by EIH staff and the other by the tourism department. The business was hit, but the first week of April saw occupancy go up. As for the other guests, they probably are waiting for the fight to get over.


INNOVATION
Tech World's Little Giant

S.R. Subapathi: Profiting from bugs

It operates in the small-scale sector, clocks Rs 6 crore in turnover, and if you asked anybody outside Chennai's tech circles, few would know of its existence. Yet, Q-Max Test Equipments (sic) boasts of rivals only in the UK and US, and has customers in companies such as Volkswagen, Motorola, France Telecom, and even the Federal Aviation Authority in the US. So just what does Q-Max do? It's a printed circuit board (PCB) testing company that recently bagged a Rs 1 crore order from the integrated circuit manufacturer IDT for its assembling unit in Philippines. Buoyed by the order, Q-Max and now wants Intel and AMD as customers.

The man behind Q-Max is S.R. Sabapathi, 44, a PCB whiz who teamed up with a colleague at Dataprep, a Singapore-based company that assembled PCs, to launch Q-Max. Now Sabapathi is working on a unique equipment for holistic testing of central processing units (CPUs). ''This could become something really big,'' he says. And you thought hardware had no future in India.


FACE-TO-FACE
''We Need Better Leadership''

Caparo Group's Swraj Paul

In India recently, the one-time raider of India Inc. and the current Chairman of Caparo Group, Swraj Paul, spoke to BT's about foreign investment in India. Excerpts:

During your last visit to India, you mentioned that you were looking at certain investment possibilities and said ''something may materialise shortly''. What has materialised?

For almost six years now, I don't look after Caparo's day-to-day operations. My sons look after them. But we are building a plant at Indore that will be ready for production by September.

Why are foreigners hesitant to invest in India?

Funds will go where it is more effective to do business and where it takes less time to make decisions. India has good potential, but there is a need for leadership and productivity in business.

How do Europeans rank India in terms of investments?

India is a very good destination because it's a huge market and it is a very stable country from the political point of view-I'm not talking of stability provided by any government-but the greatest achievement of the last 52 years in India has been its democracy. We have the most established democracy in the world.

Do you see India losing out to China in the near future?

I don't believe that there is a threat to India from China because I'm a believer that India is very hardworking and very productive. We need better leadership-I'm not talking of political leadership now but better leadership in industry and in all other spheres. We need focused leadership so that we can get on with the production of goods that are competitive, better in quality and cheaper.

 

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