Leadership
is not by instinct alone; it is also by design. Great achievers
have, time and again, demonstrated the importance of careful planning
and clinical execution. That they had the ability to dream and realise
those dreams set them apart as leaders amongst fellow men.
The most essential quality for a leader is to have a clear vision.
He should have the ability to identify the drivers and catalysts
of that vision. Having done that, a good leader should create a
robust organisation that has the strength and energy to march ahead.
For the leader of an organisation, it typically
means having a supportive management and a team that is responsive
to the collective goal of the company. Having said that, there should
also be a mechanism in place to check effectiveness and motivation
at individual levels-a measurement matrix that enables identification
of final outputs from the effort and resources that were put in.
A leader must also learn to recognise performance
and accomplishments. Each member of the team should be made to feel
important at work and given the ownership of a process, however
small it maybe.
Rewards, at the right time and in the right
context, go a long way in maintaining high levels of enthusiasm
and motivation. Often, it is the difference between drudgery and
efficiency.
The most important factor for being a successful
leader is customer focus. For every vision, there is an end-beneficiary.
The customer is the biggest gainer from a corporate culture of excellence.
Link each outcome to the needs of the customer and ask whether that
is really going to add value. Any outcome that fails this test has
to be relegated to the dustbin and the cycle repeated anew.
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